Privacy Policy

Privacy & Trust at RBF Couture

At RBF Couture, your privacy matters. We believe you should always know what information we collect, why we use it, who might see it, and how you can control it. This policy explains our practices clearly and transparently.
Please note: we don’t take responsibility for personal data you share directly with third parties through our site. By using our website, you accept this Privacy Policy and our Terms of Use.
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How We Use Your Data
when you create an account or place an order, we collect certain personal details to serve you better. This includes:
•    Your full name
•    Email address
•    Phone number
•    Delivery and billing addresses
•    Payment information (kept secure and used only for transactions)
We may also verify your identity for security purposes, which could involve sharing your phone number with delivery partners. All sensitive data is protected with SSL encryption to ensure safe transmission.
We also use cookies—small data files—to improve your experience. Some cookies last up to 24 months, but you can delete them anytime through your browser.
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Why We Collect Information
RBF Couture uses your data to:
1.    Set up and manage your shopping account
2.    Process and deliver your orders smoothly
3.    Send order status updates via email or SMS
4.    Share special offers, catalogs, and newsletters (you can opt out)
5.    Answer your questions and notify you of service changes
6.    Announce promotion winners
7.    Perform necessary credit and fraud checks
8.    Understand shopping habits to offer better personalized deals
9.    Confirm you meet the legal age for online shopping
We keep your data only as long as needed to serve you or comply with legal requirements. After that, it’s deleted—unless laws like accounting rules require us to retain it.
We never sell your information to marketing companies.
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Staying Connected: Marketing & Communications
We send important emails to all registered users—for order confirmations, payment updates, and legal notices. These can’t be opted out of.
For promotional content like offers or newsletters:
•    Use the “unsubscribe” link in any email
•    Update your preferences during signup
•    Contact us at “NEED TO ADD LINK HERE FOR CONTACT US”
If you share your phone number, you may receive marketing calls or texts. This isn’t required to buy from us, and standard rates apply. You can stop these messages by contacting us directly.
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Your Privacy Rights
You’re in control. You can:
•    Ask what personal data we have about you
•    Request corrections if anything is wrong or outdated
•    Ask us to remove your data when allowed
For more help, visit our FAQ page or email RBFCOUTURE@GMAIL.COM
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RBF Couture on Facebook
If you use our Facebook application, this policy covers how we handle your information there.
We may collect:
•    Name, email, gender
•    IP address and browser details
•    Username and demographic info
•    Any other data needed to run the app
We also automatically track usage info like IP, browser type, and Facebook ID. This may be shared in general form with partners—but never as identifiable data.
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Who We Share Your Data With
We don’t rent or sell your personal information. We only share it when necessary:
•    With service providers who help us operate (e.g., payment processors, couriers)
•    With fraud prevention and credit agencies
•    In business transfers (e.g., if RBF Couture is acquired)
•    When required by law or to protect rights and safety
Third parties we work with can only use your data for the specific task we assign—they can’t use it for anything else.
You’ll always be notified before your data is shared with outsiders, and you can choose to block it.
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Third-Party Links
Our site may link to other apps or websites. We don’t control them, and this policy doesn’t cover their practices. Always check their privacy terms before sharing data.
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What You Can Access
You can view and update:
•    Your account and profile details
•    Email address
•    Facebook profile info (if connected)
•    Preferences
•    App-specific data
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For Parents & Children
Our services aren’t designed for children under 13. We don’t collect their data intentionally and encourage parents to guide their children’s online activities.
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Policy Updates
We may update this policy occasionally. If we change how we use your data, we’ll notify you via website announcement or email. Using our site after changes means you accept the updated policy.
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Questions? We’re Here to Help
If you have privacy concerns or questions, EMAIL us at RBFCOUTURE@GMAIL.COM We’ll respond quickly and work to resolve any issues.